Terms of service

 

StellaSistersOnline

Last updated: 16 Dec 2025

Welcome to StellaSistersOnline. These Terms and Conditions (“Terms”) govern your use of our website stellasistersonline.shop (the “Site”) and the purchase of products from us.

By accessing our Site or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our Site.

1. General Information

StellaSisters operates an online dropshipping store based in Australia. We reserve the right to update or change these Terms at any time without prior notice.

2. Eligibility

By using this Site, you confirm that:

  • You are at least 18 years old or have permission from a legal guardian

  • You are legally capable of entering into a binding contract

3. Products & Services

  • All products are offered subject to availability.

  • As a dropshipping business, products are shipped directly from third-party suppliers.

  • We make every effort to display product details accurately, but we do not guarantee that descriptions, images, or colors are 100% accurate due to screen variations and supplier updates.

4. Pricing & Payments

  • All prices are listed in AUD (Australian Dollars) unless stated otherwise.

  • Prices may change at any time without notice.

  • Payment must be completed at checkout using approved payment methods.

  • We reserve the right to cancel any order due to pricing errors, suspected fraud, or unavailable stock.

5. Shipping & Delivery

  • Shipping times are estimates and may vary depending on location, customs, and supplier processing times.

  • StellaSisters is not responsible for delays caused by courier services, customs clearance, or events beyond our control.

  • Tracking information will be provided where available.

6. Returns & Refunds

Please refer to our Refund Policy for full details regarding returns, exchanges, and refunds.

We reserve the right to refuse returns that do not meet our policy conditions.

7. Cancellations

Orders may only be canceled within a limited time after placement. Once an order has been processed or shipped, it cannot be canceled.

8. Intellectual Property

All content on this Site, including text, images, logos, graphics, and designs, is the property of StellaSisters and is protected by intellectual property laws.

You may not copy, reproduce, distribute, or use our content without written permission.

9. Prohibited Uses

You agree not to:

  • Use the Site for any unlawful purpose

  • Violate any local, national, or international laws

  • Infringe upon our intellectual property

  • Transmit viruses or malicious code

  • Attempt to gain unauthorized access to our systems

10. Limitation of Liability

To the maximum extent permitted by Australian law:

  • StellaSisters shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Site or products.

  • Our liability is limited to the amount paid for the product purchased.

Nothing in these Terms excludes rights you are entitled to under the Australian Consumer Law (ACL).

11. Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.

12. Indemnification

You agree to indemnify and hold harmless StellaSisters from any claims, damages, or expenses arising from your misuse of the Site or violation of these Terms.

13. Third-Party Services

We may use third-party tools and services. We are not responsible for the content, accuracy, or performance of third-party services or websites.

14. Governing Law

These Terms are governed by and interpreted in accordance with the laws of Australia. Any disputes shall be subject to the exclusive jurisdiction of Australian courts.

15. Changes to These Terms

We reserve the right to update or replace these Terms at any time. Continued use of the Site following changes constitutes acceptance of the updated Terms.

16. Contact Information

If you have any questions about these Terms, please contact us:

StellaSistersOnline
Email: online.stellasisters@gmail.com
Location: Australia